The Amadeus system sends more than 40,000 SMS messages to passengers daily to inform them about the status of their reservations and change in flight timings. About 250,000 reservations have been made through the airline's website in July 2010 alone. More than 73,000 passengers received their boarding passes through the website during the same period. Saudi Arabian has become the fifth largest airline in the world to provide these advanced electronic services to passengers. There was seven percent increase in the number of reservations made through the airline's Call Center during May-July 2010 as total reservations made through the center reached 49 percent.
The Amadeus system helps the airline to make optimumutilization of available seats on its flights, reducing the percentage of delays and false bookings. Different payment options are one of the system's main features as each passenger can select the best option he wants. It also provides a number of automatic services to passengers to complete their travel procedures. The system is distinguished for its international standards and is being used by a large number of major airlines in the world. Amadeus links more than 120 websites of various airline companies with Saudi Arabian's reservation system, giving the national carrier the flexibility to deal with those airlines without any difficulty. It also helps continuous development of passenger service systems. By visiting Saudi Arabian's website, passengers will be able to select suitable flights and prices, book their seats and purchase tickets through Sadad or credit card and take printout of his boarding pass. Amadeus has enabled the airline to serve various categories of clients quickly and efficiently.