15 April 2023

Updated statement regarding the damage to the SAUDIA aircraft in Sudan

Following the security events in the Republic of Sudan, an aircraft belonging to SAUDIA was exposed to gunfire damage at Khartoum International Airport while preparing for its scheduled departure flight SV458 to Riyadh with guests and crew on board this morning.  

It has been confirmed that all members of the aircraft’s cabin crew have safely arrived at the Saudi Embassy in Sudan. Meanwhile aircraft flying over Sudan have returned and all other flights to and from Sudan have been suspended in order to preserve the safety of the guests and crew.

SAUDIA’s Emergency Coordination Center is working alongside the SAUDIA cabin crew and staff at the airport, and the Embassy of the Kingdom of Saudi Arabia in the Republic of Sudan to obtain more information about the incident.

SAUDIA set up hotline numbers to communicate with guests and crew. For guests calling in from Saudi Arabia the number is 8004343333 while guests calling from outside the Kingdom should use the following number +966126864333.

If more information becomes available, it will be shared through another supplementary statement.